Customer Enrollment Specialist
North Houston, TX North Houston, TX Full-time Full-time $950 - $1,250 a week $950 - $1,250 a week 14 days ago 14 days ago 14 days ago Customer Enrollment Specialist We are actively searching for an Customer Enrollment Specialist to join our innovative and expanding family as we partner with a giant in the wireless industry.
We are looking to raise the bar in consumer engagement and connecting people with the right products and services to suit their needs.
Our goal is simple.
To develop relationship-based customer service opportunities that not only convey the message, but make sure it was received.
This serves our brand in both the short and long-term, as any exposure is good exposure! As the Customer Enrollment and Customer Support Specialist, you will receive extensive training, in person and virtual support, and one-on-one mentorship, to become fully equipped as an expert in the industry and the brand of our organization.
You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and empathetic personality.
You will become exceptionally well-versed in this program leading to potential advancement opportunities.
Customer Enrollment Specialist
Responsibilities:
Create exceptional customer experience by actively listening, addressing the customer's wants and needs, and overcoming objections Provide detailed information regarding products and services that reflect the customer's needs Handle customer complaints and problems with the utmost level of professionalism and respectfulness, and escalate if needed Implementation of marketing directives and sales strategy on a local level in assigned territories to engage consumers and assist in relationship development with the brand Track and report measures of success in the market Collaborate on new campaigns and strategies to increase market exposure and new business Work collaboratively with upper-level management and the sales team to evaluate the customer service tactics and discuss ways to improve the closing ratio Work closely with the compliance to ensure a seamless customer experience from outreach to product delivery and installation Follow all company and client privacy policies while handling customer's information Regularly attend and actively participate in training sessions, networking events, and conferences Expand into a recruiting capacity and learn to teach and train others while executing personal tasks Ideal Characteristics Embodied:
Demonstrate empathy and passion for helping people and ensure an excellent customer experience Answer questions and provide resources to deepen understanding and build confidence Ambitious and Self-Motivated Excited about Learning and Expanding Comfort Zones Able to work well with a Team or Independently Wanting to Grow Personally and Professionally Comfortable Speaking with Customers Able to Manage their Time Effectively Job Type:
Full-time Pay:
$950.
00 - $1,250.
00 per week
Benefits:
On-the-job training Experience level:
1 year 2 years 3 years 4 years 5 years No experience needed Under 1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking to raise the bar in consumer engagement and connecting people with the right products and services to suit their needs.
Our goal is simple.
To develop relationship-based customer service opportunities that not only convey the message, but make sure it was received.
This serves our brand in both the short and long-term, as any exposure is good exposure! As the Customer Enrollment and Customer Support Specialist, you will receive extensive training, in person and virtual support, and one-on-one mentorship, to become fully equipped as an expert in the industry and the brand of our organization.
You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and empathetic personality.
You will become exceptionally well-versed in this program leading to potential advancement opportunities.
Customer Enrollment Specialist
Responsibilities:
Create exceptional customer experience by actively listening, addressing the customer's wants and needs, and overcoming objections Provide detailed information regarding products and services that reflect the customer's needs Handle customer complaints and problems with the utmost level of professionalism and respectfulness, and escalate if needed Implementation of marketing directives and sales strategy on a local level in assigned territories to engage consumers and assist in relationship development with the brand Track and report measures of success in the market Collaborate on new campaigns and strategies to increase market exposure and new business Work collaboratively with upper-level management and the sales team to evaluate the customer service tactics and discuss ways to improve the closing ratio Work closely with the compliance to ensure a seamless customer experience from outreach to product delivery and installation Follow all company and client privacy policies while handling customer's information Regularly attend and actively participate in training sessions, networking events, and conferences Expand into a recruiting capacity and learn to teach and train others while executing personal tasks Ideal Characteristics Embodied:
Demonstrate empathy and passion for helping people and ensure an excellent customer experience Answer questions and provide resources to deepen understanding and build confidence Ambitious and Self-Motivated Excited about Learning and Expanding Comfort Zones Able to work well with a Team or Independently Wanting to Grow Personally and Professionally Comfortable Speaking with Customers Able to Manage their Time Effectively Job Type:
Full-time Pay:
$950.
00 - $1,250.
00 per week
Benefits:
On-the-job training Experience level:
1 year 2 years 3 years 4 years 5 years No experience needed Under 1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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